Return Policy

For a simple return, you do not need a return authorization, just place the item in the box, including the original paperwork, and/or reference the original order number in the box. We do not offer free return shipping, so please consider that when placing an order.


Send to:


ATTN: Returns
227 Princess St.
Kingston, ON K7L 1B3




-All goods must returned in brand new condition, in original packaging, with all factory tags attached.
-We do not accept returns on sale items.
-Original shipping costs are non-refundable.-All returns must be postmarked within 15 days of receiving the order.
-If you received an incorrect order, or defective item, please contact us before returning



BSE uses a variety of shipping companies which includes basic insurance coverage and fuel surcharges. Items lost or damaged in shipment are the responsibility of the customer.

Incorrect Shipping Information: If a package is returned to BSE due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the delivery cost.