For a simple return, you do not need a return authorization, just place the item in the box, including the original paperwork, and/or reference the original order number in the box. We do not offer free return shipping, so please consider that when placing an order.
227 Princess St.
Kingston, ON K7L 1B3
IMPORTANT RETURN GUIDELINES
-All goods must returned in brand new condition, in original packaging, with all factory tags attached.
-We do not accept returns on sale items.
-Original shipping costs are non-refundable.-All returns must be postmarked within 15 days of receiving the order.
-If you received an incorrect order, or defective item, please contact us before returning firstname.lastname@example.org
BSE uses a variety of shipping companies which includes basic insurance coverage and fuel surcharges. Items lost or damaged in shipment are the responsibility of the customer.
Incorrect Shipping Information: If a package is returned to BSE due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the delivery cost.