Policies
Return Policy
BSE offers exchange or store credit for returns. Please be aware that if a full refund is approved by the management there will be a restocking fee.
ALL REFUNDS MUST BE MANAGER APPROVED AND WILL BE SUBJECT TO A RESTOCKING FEE.
For a simple return, you do not need a return authorization, just place the item in the box, including the original paperwork, and/or reference the original order number in the box. We do not offer free return shipping, so please consider that when placing an order.
Send to:
BSE
ATTN: Returns
225 Princess St.
Kingston, ON K7L 1B3
IMPORTANT RETURN GUIDELINES
-All goods must returned in brand new condition, in original packaging, with all factory tags attached. REFUNDS MUST BE MANAGER APPROVED AND WILL BE SUBJECT TO A RESTOCKING FEE.
- Hardgoods such as wheels, trucks, decks, bearings must be returned unused.
-We do not accept returns on sale items or Nike Sb Dunks.
-Original shipping costs are non-refundable.-All returns must be postmarked within 15 days of receiving the order.
-If you received an incorrect order, or defective item, please contact us before returning bseskateshop@gmail.com
SHIPPING
BSE uses a variety of shipping companies which includes basic insurance coverage and fuel surcharges. Items lost or damaged in shipment are the responsibility of the customer.
Incorrect Shipping Information: If a package is returned to BSE due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the delivery cost.
CANCELLED ORDERS
All cancelled orders over $120 will be subject to a $15 restocking fee.